Hello, I'm Shanivi!
‍/shaan•vee/

A Product Designer & UX Researcher with a background in Human-Computer Interaction and Computer Science. I have worked globally across Fintech, Healthcare, and SaaS sectors to enhance user engagement.
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My industry efforts have redefined user experiences, leading to a reduction in bounce rates and driving overall user satisfaction. I've also influenced product roadmaps to enhance revenue-generating features.

Currently designing @ Welldoc, previously @ Radian, Honeywell & Devolum.
‍Master's in Human Factors from San Jose State University.

Shanivi on an autorickshaw

PROJECTS

Extending Welldoc’s Mobile Experience to the Web

A two-phased attempt to design a web interface that extends the functionality of the Welldoc mobile app ensuring consistent user experience across both platforms, catering to a broader user base.

Timeline: 6 Months

Role: UX Design

Industry: Healthcare

Outcome: The cohesive web interface for Welldoc expanded the reach of their mobile app’s health analytics, offering a seamless, consistent user experience and enhanced accessibility with a focus on maintaining core functionalities.

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Spartan Food Pantry: Streamlining student access to food resources

A mobile app that aims to centralize and streamline real-time information about the food pantry at SJSU, improving the overall experience for students visiting the Spartan Food Pantry.

Timeline: Master's Capstone Project (2 semesters)

Role: UX Design | UX Research

Industry: Social Services | Food Insecurity

Outcome: The design promotes easy access to the Spartan Food Pantry, tackling food insecurity and fostering an inclusive campus environment, empowering students to fully embrace their educational journey.

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Radian Internship: Boosting user comprehension and engagement

Simplified and improved the title ordering process for clients and real estate agents at Titlegenius by Radian.

Timeline: 7 Months

Role: UX Design | UX Research | UI Design

Industry: Financial Tech | Real Estate

Outcome: Identified and resolved 20+ critical usability issues in the closing process, resulting in improved user satisfaction and comprehension, benefiting the business.

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Mortgage Dashboard: Accelerating decision-making through analytics

A predictive tool for mortgage professionals, enabling them to take immediate action to accelerate loan closing.

Timeline: 8 Weeks

Role: Information Architecture | Data Visualization

Industry: Financial Tech

Outcome: Designed Intuitive role-based dashboards enabling efficient workload redistribution and real-time insights to tackle cycle-time challenges; ensuring timely loan closings, aligning operations with sales goals.

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Real Feedback, Real Impact

"I would highly recommend Shanivi for any UX design position in any industry. I know her very well both as a student and as a professional designer.

Shanivi took both of my UX Design grad level classes at SJSU. I was also her thesis advisor. She was also my TA for the user experience design class. In addition, I hired Shanivi to work with me (my rCDO UX consulting company) on a major UX redesign in the medical products area. In all of the above mentioned endeavors her work was outstanding. She also has very good communication skills and is easy to work with.

You would be lucky to have her on your team."

Daniel Rosenberg

Chief Design Officer @ rCDO UX Consulting LLC
UX Professor @ SJSU

"I enjoyed working with Shanivi during her internship with our design team at homegenius, a Radian Company. I am incredibly impressed with her talent and dedication as a UX/UI Designer. Despite being an intern, Shanivi demonstrated maturity and skill levels far exceeding expectations.

Her designs were consistently user-centric, reflecting a deep understanding of UX principles. She translated complex requirements into intuitive, visually appealing interfaces, making a significant impact on our projects. Shanivi’s eagerness to learn, openness to feedback, and adaptability were remarkable. Her collaborative and positive attitude was a joy to work with, and her commitment to excellence ensured high-quality outcomes.

I highly recommend her for any UX/UI design role; she is a talented designer with a bright future ahead."

Tyrone Cook

UX Director @ Radian Group

"Responsible and reliable are two words that come immediately to mind when I think of Shanivi Gupta. I had the pleasure of serving as Shanivi’s direct supervisor during her 18-month tenure as a Global Leader, where Shanivi worked diligently on a multicultural team of 10 peers to plan and implement events and programs in support of 2,500+ international students at our institution. Shanivi organized and facilitated many of these activities, including our bi-annual International Welcome, Meetups, and Global Chats.

Shanivi’s event coordination skills, public speaking ability, and compassion made her a valued member of our team. I truly enjoyed working with Shanivi and getting to know her personally. Shanivi will make a great addition to any team!"

Keri Toma

International Programs Manager @ SJSU

Let's work together

Whether you're up for a friendly chat or ready to connect and craft incredible digital experiences, I'm all in! Don't hesitate to get in touch. :)

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